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IT Executive

Ar-Rifqi Sdn Bhd

MYR 2,300.00 - MYR 2,800.00

JOB DESCRIPTION

  • Installing and configuring computer/notebook hardware operating systems and applications.
  • Troubleshooting system, apps, and network issue.
  • Work together with the Technical Support team in troubleshooting product issues reported by clients.
  • Diagnosing, troubleshooting, and solving network, hardware and software issues or faults, and liaise with external IT vendors from time to time.
  • Identifying hardware and software solutions and replacing or repairing the necessary parts including maintenance and monitoring - computer / server / network / printer.
  • Supporting the roll-out of new applications – patch update.
  • Prioritize and manage open tickets – support level.
  • Provide support including procedural documentation and relevant reports and daily support to internal and external clients.
  • Manage and monitor all infrastructure including but not limited to servers, notebooks, desktop PCs, printers, network, and networking equipment are in operable condition. 
  • Administration of user rights to access applications and hardware resources within the organization.
  • Propose, develop, and implement necessary actions or enhancements to IT or processes to further improve systems capability, performance, reliability, resiliency, and integrity which compliance within IT standard, policies, and procedures.
  • Day to day systems administration, management of network and internet traffic, systems security, disaster recovery, systems backup, and maintenance.
  • Participate in sourcing, evaluating, recommending, and negotiating with IT vendors and consultants on technical specifications, supports and services to establish good partnership and optimum service level to ensure user and company interests are protected.
  • Maintain, develop, and follow proper system procedures, guidelines, and documentation to achieve systematic and consistent operations.
  • Complete any other ad hoc tasks assigned by the Employer /  Head of Department.


JOB REQUIREMENT

  • Candidate must possess at least  Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), or equivalent.
  • Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
  • Good problem-solving skills, ability to troubleshoot and resolve issues.
  • The candidate must be able to work in a team and independently when required.
  • Involve in tender writing, documentation, and reporting.
  • Possess own transport.
  • Candidate must be willing to work in HQ Bandar 16 Sierra, Puchong & travel all over Malaysia.

Ar-Rifqi Sdn Bhd

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