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Customer Service Executive
MMA FREIGHT SERVICES SDN BHD
Transportation and storage
Klang,
Selangor
Full-time
MYR 1,500.00 - MYR 3,500.00
JOB DESCRIPTION
Liaise with the related parties ( Customer, Shipping Liner, Air Liner, Transporter , Operation Team ) to ensure smooth arrangement of all shipments.
Pricing – Request best rate from Shipping Liner / Airliner.
Prepare Quotation sent to customer upon received enquiries from customers / oversea agents.
Monitor of Container Delivery / Cargo Delivery on daily basis with customers and operation teams to ensure on time delivery as requested.
Applying Permit with related OGA Dept ( Other Government Agencies ) on behalf of customers.
Prepare Booking / Sailing Schedule sent to customer.
Preparation of Documentations for each shipment.
Prepare Various Reports as requested by customers.
Prepare payment request for the Shipping Local Charges with Account Dept to arrange payment payable to Shipping Liner / Airliner / Freight Forwarder.
Update the tracking status of each shipment in our company in-house system.
Any other jobs assigned from time to time when necessary.
JOB REQUIREMENT
Diploma in any discipline, preferably in logistics, supply chain or business studies.
Advantage for candidates with knowledge in freight forwarding/valuable cargo business/ATA carnet/Cites/Shipping documents preparation.
Good command of spoken and written English.
Customer-oriented with strong interpersonal, communication and writing skills.
Fast learner, attention to details & able to multi task.
Computer Literacy (Microsoft Excel, Word, Power Point, etc).
Good workplace & phone etiquette.
Able to work independently and strong work commitment.
MMA FREIGHT SERVICES SDN BHD
22G, Jalan Jasmin 2, Bandar Botanik, Klang, Selangor
https://mmafrt.com.my/
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