JOB DESCRIPTION

• To support after sales business growth through developing and executing marketing campaigns, events, data analysis and database management.
• To support in executing service marketing campaigns and develop service marketing materials.
• Improve customer relationship management through organization of customer engagement events.
• Support in executing Customer Touch Point activities and loyalty programs for retention purposes.
• To generate customer analysis and insights reports for marketing-specific requirements.
• To continuously monitor and improve DMS data quality in accordance to MBM standards and PDPA.
• To support in quality improvement plans in order to achieve CSI targets.
• Any other ad-hoc tasks/duties as assigned.

JOB REQUIREMENT

• Min Certificate or Diploma in Office Management / Administration / with minimum of 3 years experiences in similar roles and/or industry.
• Fresh graduate in Bachelor of Business Management / Marketing / Analyst / Public Relations or equivalent.
• Excellent in Ms Excel & Power Point skills.